Privacy Policy

Last updated: 11 August 2026

This Privacy Policy explains how Tuscany Villas (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit tuscany.villas or contact us. We aim to handle data carefully and only as needed to respond to enquiries and improve our services.

Who controls your data

Tuscany Villas is the controller for personal data collected through this website. Contact: hello@tuscany.villas.

Information we collect

Information you provide: name, email, phone, travel dates, party size, preferred region or villa, message content, and any details you include in partner, careers, or concierge forms.

Technical data: IP address, browser type, device information, pages viewed, and approximate location derived from IP, collected via server logs and analytics tools such as Google Analytics where enabled.

Cookies and similar technologies: used for essential site function, preferences, and analytics. You can control cookies through your browser settings.

How we use information

To respond to villa, concierge, partner, or careers enquiries and arrange stays or introductions.

To operate, secure, and improve the website, including understanding aggregate traffic and popular content.

To communicate about your request and, where appropriate, related services you have asked about.

To comply with legal obligations and protect our rights.

Legal bases (EEA/UK visitors)

Where GDPR or UK GDPR applies, we process data based on: performance of pre-contractual steps you request; our legitimate interests in operating a hospitality business and securing the site; consent where required (for example certain cookies or marketing); and legal obligation where applicable.

Sharing

We may share relevant enquiry details with villa owners, house managers, or trusted local suppliers only as needed to fulfil your request.

Service providers (hosting, email, analytics) may process data on our behalf under appropriate agreements.

We do not sell your personal information.

Retention

Enquiry records are kept for as long as needed to manage your request and for a reasonable period afterward for follow-up and record-keeping, unless a longer period is required by law. Analytics data is retained according to the tool’s settings and our operational needs.

International transfers

If data is processed outside your country (for example by analytics or hosting providers), we take steps consistent with applicable law to protect it, such as standard contractual clauses where required.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, and to data portability. You may also lodge a complaint with a supervisory authority. To exercise rights, email hello@tuscany.villas.

Children

The site is not directed at children under 16, and we do not knowingly collect their personal data.

Changes

We may update this Privacy Policy periodically. The “Last updated” date will reflect the latest revision. Continued use of the site after changes means you acknowledge the updated policy.

Related: Terms of Service · FAQ